Goldsbet Privacy Policy — How Your Information Is Protected
Goldsbet takes the protection of your personal information seriously. This policy clearly outlines what data we collect, how we use it, and how we keep it secure.
Last updated: 2026. This policy is aligned with applicable data protection regulations in Bangladesh.
1. Information We Collect
Various types of information are collected from you while you use the goldsbet platform. This information is essential for delivering and improving our services.
Account & Identity Information
- Name, mobile number, and email address provided at registration.
- Verification details related to date of birth and national ID (where required).
- Information based on account settings and preferences.
Payment & Transaction Information
- BKash or Nagad mobile number (for deposits and withdrawals).
- Transaction amount (BDT), date, and transaction ID.
- Partial bank account details for bank transfer transactions.
Device & Browser Information
- Device type, operating system, and browser version.
- IP address and approximate location data.
- Session duration, page visit data, and usage patterns.
Name, Mobile, Email
BDT Transactions, Mobile Banking
Browser, IP, Session
2. How We Use Your Information & Cookies Policy
How Your Information Is Used
- For account creation, verification, and management.
- To process payments and confirm transactions.
- To provide customer support and resolve complaints.
- To send you relevant promotional notifications (with your consent).
- To ensure platform security and prevent fraud.
- Analytics to understand user behavior and improve the platform.
Cookies & Tracking
Goldsbet uses cookies on its website to enhance your browsing experience and keep you logged in.
- Essential Cookies: Required for login sessions and security.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand usage patterns (anonymized data).
You can manage cookies through your browser settings, though disabling certain cookies may affect platform functionality.
3. Data Retention, Security & Third Parties
Data Retention & Security
At goldsbet, all your data is stored on SSL-encrypted servers. Payment information is stored using enhanced encryption and can only be accessed by authorized personnel.
Even after account closure, transaction and account records may be retained for a set period to meet legal and audit requirements. After that, the data is securely deleted.
Sharing Information with Third Parties
Goldsbet never sells your personal information. However, limited data may be shared with third parties in the following circumstances:
- Payment processing providers (e.g. bKash or Nagad gateway) for transaction verification.
- In response to a legal order issued by a law enforcement agency or court.
- With fraud detection and cybersecurity service providers.
Data shared with these third parties is limited strictly to what is necessary for the services they provide.
4. Your Rights & Data Controls
You can request a copy of the information stored in your account. Contact our customer support team and the data will be provided within 30 business days.
If your account contains incorrect or incomplete information, you can request a correction. Some details can be updated directly from your account settings — for anything else, please contact our support team.
After closing your account, you may request deletion of your personal data. Some information may be retained for a specified period due to legal obligations.
To exercise any of these rights, contact us at [email protected]. Our team will process your request within the designated timeframe.
5. Policy Updates & Contact
Policy Change Notification
Goldsbet reserves the right to update this Privacy Policy at any time. If significant changes are made, you will be notified via your registered mobile number or through the platform. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
After each update, the revision date will be shown at the top of the page so you can always refer to the latest version of the policy.
Privacy Contact
If you have any questions or concerns about this policy, please don't hesitate to get in touch:
- Email: [email protected]
- Support: Available 24/7, 7 days a week
We are committed to resolving any privacy-related complaints promptly and confidentially.
Stay Safe with Us
Goldsbet is committed to keeping your information secure. If you have any questions, contact our support team or create an account today.
SSL-Secured Platform